There is no evidence that India's Election Commission permitted forces to use the weapons in an emergency to safeguard their lives from the attackers.
On April 11, 2021, Central Industrial Security Forces(CISF) opened fired to safeguard the public and their own lives from the attackers, says ECI. The joint report of the two Special Observers noted no other way to save the lives of people who had come for voting, including the election staff and their own lives. Because the mob tried to snatch the security personnel's weapons, and they had to open fire in self-defense, said ECI.
Hindusthan Times reports that four people were killed during open firing at the Sitalkuchi constituency in Cooch Behar. It further notes that ECI law and order difficulties may be witnessed in the Cooch Behar area because the victims' last rites were not completed. There are chances of political leaders visiting their places.
The Times of India reports that at least five people were killed in the fourth phase of the Assembly Elections in West Bengal. CAPF spokesperson S S Guleria said that the incident first started at booth number 126 of the Amtali Madhyamik Shiksha Kendra, Jor Patki, Sitalkuchi. CISF company commander Inspector E Sunil Kumar was attacked by 50-60 people who tried to stop people from voting. At that moment, a child fell, and miscreants started damaging the Quick Action Team(QAT) vehicle and attacking the security troops. To disperse the mob and in self-defense, they fired six rounds in the air. He further said that another group of 150 people attacked booth 186 after an hour, and they were out of control, so they had to fire another two rounds. Police had to join the forces to control the mob, and several rounds were fired to control the crowd.
Though the forces opened fire to save lives in West Bengal, no such order from the ECI directing the poll duty personnel to use weapons to drive away from the attackers is available, so the claim is unverifiable.